Frequently asked questions

Is the Glasgow Basket Brigade a charity?


The Glasgow Basket Brigade is a registered community interest company (CIC Number SC649722). Our work is 100% funded by the volunteering and kindness of others.




How much should I spend?


Please spend no more than £15 on your Christmas Gift Baskets. We set this maximum amount so that we are able to ensure fair distribution of Chistmas gift baskets and to keep this an affordable donation for you too.




Why are you no longer doing Christmas dinner baskets?


Due to COVID-19 health & safety and rules & regulations around social distancing, we are not able to operate the same model as last year's Glasgow Basket Brigade. Our Christmas dinner baskets involved large numbers of volunteers gathering, food handling and door to door delivery which pose high risk for COVID-19. Whilst we are unable to create our baskets together again this year, we can still create some of that festive magic at home. In changing our model to a more COVID-19 friendly model we are able to make an even greater impact and support many more people with a variety of gift basket types based on what our charity partners have told us is most needed.




How do I nominate myself or someone I care about to receive a Christmas gift basket?


Unfortunately we are unable to process individual Christmas gift basket nominations this year. We would be delighted to connect you to your local community support teams to register with them to receive a Christmas gift basket from our local appeal. Please be in touch with our team on glasgow@glasgowbasketbrigade.org.uk




How do I keep COVID-19 safe?


When you are creating and donating your Christmas gift baskets please wash your hands, wear a mask and keep your distance. Please wipe down the items you pack inside your basket and remember to wear a mask when dropping off. At the drop-off hub, your gift basket will be quarantined for 72 hours before being delivered to recipients.




Do I need a car to drop off my basket and will I be delivering to the recipient direct?


You will be delivering to charity and community drop-off hubs who will arrange delivery and collection with their communities direct. Most of our drop-off hubs are within easy reach of public transport routes and we have made a considerable effort to ensure there's a drop-off location in all corners of the local areas of Glasgow and Greater Glasgow. If you can't get to a drop off hub, you're welcome to use our private supporter's Facebook group to ask for help from other supporters local to you.




Where do I find a directory of drop-off hubs?


When you register to join our Christmas Gift Basket Appeal you will be sent a directory of drop-off hubs which will also be updated a week before the drop-off hubs open on the 9th of December. Our team will be using email and text message to keep you updated on your local hub so please make sure to give your correct postcode when you register. Our drop-off hubs open from December 9th to December 19th and operate at different opening hours so please make sure to check the directory entry for your local hub's opening hours. Most of our drop-off hubs are within easy reach of public transport routes and we have made a considerable effort to ensure there's a drop-off location in all corners of the local areas of Glasgow and Greater Glasgow. If you can't get to a drop off hub you're welcome to use our private supporter's Facebook group to ask for help from other supporters local to you.




Who benefits from my donated gift basket?


We work with local charities, aid organisations and community groups who connect us to those most in need. This year, our Christmas Gift Basket Appeal is serving 30+ local charities that reach individuals, families and the elderly helping to spread a little bit more festive cheer this year. Are you a charity or community organisation? Our charities and partnership team would be delighted to hear from you, email Jackie@glasgowbasketbrigade.org.uk




How should I decorate/wrap my gift basket?


Please use your festive artistic license to get as creative as you like using stickers, bows, ribbons and what other fun and festive bits and bobs you can find to decorate your basket. All we ask is that the contents of the baskets can be seen easily. We recommend a Christmas gift bag or a cellophane-wrapped basket/christmas gift container. Please make sure to include a label or swing tag that states what type of basket it is so that we can be sure your gift basket is allocated correctly.




Can I write a personal note for my gift basket?


It's a Christmas ritual for the Glasgow Basket Brigade that all Christmas Gift Baskets contain an anonymous Christmas card addressed, "to a friend, from a friend". It's important that we consider the feelings of those receiving the gift basket and that we minimise any feelings of stigma that an overly personal note might create. When you register, we will share a Christmas card printable with you that you can colour in at home or feel free to make your own.




What do you mean by "basket", do I have to literally put my gifts inside a basket?


Your "basket" can be a literal basket or you can use your imagination and use any type of Christmas gift packaging to hold your gifts, all we ask is that your basket is easy transported and not too heavy or bulky and that it looks like a gift you would be overjoyed to receive yourself. Throughout the Glasgow Basket Brigade campaign, we will be sharing examples of supporter's gift baskets and we are happy to help with ideas. Please email us.




Can I still make a donation to the Glasgow Basket Brigade rather than make a gift basket at home?


We will not be fundraising this year. Instead we are placing all our team resource on helping our Christmas Basket Appeal supporters to create & donate their own gift basket, To discuss sponsorship or partnership please contact our Founding Director, Louise on louise@glasgowbasketbrigade.org.uk.




I don't live in Glasgow, how can I get involved?


Please share our Christmas Basket Appeal with your local Glasgow friends and family. Throughout December, we will be hosting virtual events and celebrations which you are welcome to join in with. Make sure to sign up to our newsletter here for all the festive and appeal updates.




How do I take part without spending my own money?


Previous supporters have held mini fundraising events to raise money to pay for the creation of a basket or baskets. When you register as a supporter you will be sent a Christmas Gift Basket Appeal Supporter Welcome Pack which will share ideas for funding your donation. You are also welcome to join in on our virtual events and celebrations being held in December. Make sure to sign up to our newsletter here for all the festive and appeal updates.




*If your question is not answered please email glasgow@glasgowbasketbrigade.org.uk and one of our team will be delighted to help you


-




What should be included in my gift basket?


Please select from one of 5 Christmas gift basket types - These are items which our charity and community partners have told us are in in high demand this Christmas. Take a look at the 5 basket types here.





© 2020 by Glasgow Basket Brigade. All rights reserved.